Delivery & Shipping Policy

At Oriza, we partner with top-tier courier networks (Steadfast & Pathao) to ensure fast, secure, and nationwide delivery.

1. Delivery Rates

  • Inside Dhaka City: ৳70

  • Dhaka Sub-Urban Area: ৳110

  • Outside Dhaka (All Districts & Upazilas): ৳130

Special Free Shipping promotions may automatically apply during campaigns or when specific product thresholds are met.

2. Estimated Delivery Timelines

  • Inside Dhaka: 24 to 72 Hours

  • Outside Dhaka: 3 to 5 Business Days

Please note: Orders placed on Fridays, government holidays, or during major national political disruptions/natural events may experience slight delays.

3. Delivery Guidelines & Cash on Delivery (COD)

  • Customers must provide an accurate phone number and complete physical address (including House Number, Road, Area, Upazila, and District).

  • For Cash on Delivery orders, please keep the exact cash amount ready for the delivery representative.

  • You are entitled to check the external packaging upon delivery. If the outer box is severely tampered with or open, refuse delivery and contact us immediately.

4. Order Tracking

Once your parcel is dispatched, a consignment tracking ID will be sent to your phone via SMS. You can also track your shipment live through our website’s Order Tracking page.