Delivery & Shipping Policy
At Oriza, we partner with top-tier courier networks (Steadfast & Pathao) to ensure fast, secure, and nationwide delivery.
1. Delivery Rates
Inside Dhaka City: ৳70
Dhaka Sub-Urban Area: ৳110
Outside Dhaka (All Districts & Upazilas): ৳130
Special Free Shipping promotions may automatically apply during campaigns or when specific product thresholds are met.
2. Estimated Delivery Timelines
Inside Dhaka: 24 to 72 Hours
Outside Dhaka: 3 to 5 Business Days
Please note: Orders placed on Fridays, government holidays, or during major national political disruptions/natural events may experience slight delays.
3. Delivery Guidelines & Cash on Delivery (COD)
Customers must provide an accurate phone number and complete physical address (including House Number, Road, Area, Upazila, and District).
For Cash on Delivery orders, please keep the exact cash amount ready for the delivery representative.
You are entitled to check the external packaging upon delivery. If the outer box is severely tampered with or open, refuse delivery and contact us immediately.
4. Order Tracking
Once your parcel is dispatched, a consignment tracking ID will be sent to your phone via SMS. You can also track your shipment live through our website’s Order Tracking page.